REI

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4.5

( 8 reviews )

Shoe Stores, Antiques, Sporting Goods

7777 Edinger Ave Suite 138, Huntington Beach, CA 92647, United States

+1 7143-791-938

REI, a renowned retail chain, is dedicated to catering to the needs of outdoor and fitness enthusiasts. The brand offers a wide range of high-quality gear, apparel, and footwear to enhance outdoor experiences. With a focus on customer satisfaction, REI provides in-store shopping as well as kerbside pickup options. Located at 7777 Edinger Ave Suite 138, Huntington Beach, CA, the store is situated within the Bella Terra Mall. REI prides itself on its knowledgeable staff who are always ready to assist customers in finding the perfect products for their outdoor activities. Whether it's hiking, camping, or running, REI offers a diverse selection of items for all types of adventure. With reasonable pricing and a reputation for excellent service, REI is a trusted destination for outdoor enthusiasts seeking reliable and top-notch gear.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up
Quick visit

Reviews

4.5/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Tara dykstra

March 22, 2024

The worst REI I’ve been to. Three out of four store associates we asked for help were rude and/or uncommunicative. The only one that was helpful also seemed like everything and everyone was a chore. The last associate gave so much attitude and was so unhelpful, that I am now completely out of a product I have already paid for, and need to just…Sit and wait and hope that the online team was able to fix the store associate’s mistake in re-routing the replacement. I only gave the one star because we were able to find most things we wanted this visit. On top of the weird employees and their collective disdain for everyone that walks through the doors, the store is just way more cramped and oddly laid out than any other REI I’ve been to. Like other reviewers have said, just a very odd experience.

Ritch f

March 22, 2024

Going on a trip to Kauai in a few weeks and I heard it was very muddy, so I dropped in to try on some hiking boots. Phil and Ally/Allie were super friendly. They must have let me tried on more than 10 shoes in different sizes before I finally decided on a pair. Phil just went to Kauai last year so he gave me lots of advice and places to see. It was one of the best shopping experiences I've had in awhile. Amazing!

Onélio junior

March 22, 2024

I simply don’t get it… firstly we were next at two open registers. And both registers had customer. And employees were speaking about literally both for 10 minutes… and then it’s finely put turn. And we got asked if we want a membership for at least 6 times, is it a joke? Hope someone will talk to Zachary about it. No means “no”. I don’t understand it, so frustrating standing there and says constantly no. Horrible experience at the register.

Cathy holm

March 22, 2024

Doyle and dawn did an awesome job on fixing my wheel bearing and chain. Great service. 1/5/24 Another great customer service day with Katherine , she has 10/10 manger potential, also manager Brandon was helpful- thank you for your helping in swapping my hiking pants

Denys lundberg

March 22, 2024

The store may be small but looks like everything you need they have it.

Warren sims

March 22, 2024

I found a great deal on some shoes here. The woman helping me was super sweet and helpful. I really only gave a lower rating because of the rude cashier guy. He asked me if I was a member and I said no, that I wasn't interested. Then he went on saying it was a one time fee of $30 and I politely said no thank you, just the shoes for me today...well. He didn't care, and KEPT GOING. And going. And going. Talking about the program and benefits. I said oh no I'm not interested or no thanks probably 4 or 5 times and he would TALK OVER ME and keep going. It was bizarre. Why didn't he realize no meant no? Very weird. I love my shoes though!

Kobe lee

March 22, 2024

Best staff to help you find your clothes and your other hiking and walking items. The materials of their clothes is excellent. One of the best features is that the cloth is the rei colors and the pockets are great for the sizes to include large phones safely in the pocket. They also sell great hiking shoes

Charity lin

March 22, 2024

I’m currently prepping for a backpacking trip in the Eastern Sierra Nevadas and I’m helping my novice backpacking friends prep as well. I can always rely on REI to have everything that I can possibly need under one roof. I used to frequent REI a lot during the pandemic and I always personally considered REI an “essential” business. REI is essential for my soul and essential for all my outdoor recreational needs! Now that the pandemic is over, I’m glad that I can shop with and continue to enjoy nature again with friends without having to social distance! #Optoutside